Zycoo CooCentre-S30 Ghana

Zycoo CooCenter-S30 Ghana

Zycoo CooCenter-S30 IP PBX Ghana is an all-in-one solution that includes a fully-featured IP PBX, Call Center, CRM, and Telemarketing system. Zycoo CooCenter-S30 is a 30 agents Call Center Appliance, provides call center, IP PBX, CRM applications, a high efficient solution for SMB to handle customers.

Description

Zycoo CooCenter-S30 IP PBX Ghana

The Zycoo CooCenter-S30 IP PBX packs IP PBX features, such as voicemail, video calls, paging and intercom, IVR, call recording. Call center features including call pop-up, ACD, call queues and CRM are all available and ready to use without any license fees. The Telemarketing system is ideal choice for small and micro enterprises wishing to improve internal communications, customer care, while also improving the efficiency of company telemarketing

The Zycoo CooCenter-S30 IP PBX, comes equipped with max. 8 x GSM or FXS lines or 2 x PRI ports. Applied with WebRTC technology to support Window Pop-up, CRM, ACD, statistic reports. The feature greatly saves operation cost and improves productivity for business marketing, after-sales service, product promotion and communication management.

Key Features

WebRTC
Zycoo CooCentre-S30 IP PBX utilize the latest WebRTC technology, from within Web extensions, agents can therefore answer phone calls with ease without handset support. Also the WebRTC technology allow pop-up windows for quality service

CRM Application
Zycoo CooCentre-S30 IP PBX has a built-in entry-level CRM system to help small businesses improve communication efficiency with customers. The CRM system allow a business managers meet customer needs with ease. Also the CRM system enable organization have adequate information about their customers

Call Popup
With Zycoo CooCentre-S30 IP PBX telephony, incoming call popup on agents’ Web extensions, contact’s information and history of calls are all available to preview. This allows agents to be better prepared when serving customers.

IVR (Multi-layer IVRs)
Zycoo CooCentre-S30 IP PBX has multi-layer IVRs capability that efficiently lead callers to IP PBX extensions and call center queue agents according to the caller’s requirements. High-efficiency call processing improves enterprises’ production and overall customer
satisfaction.

Satisfaction Survey
Customer satisfaction is key to any successful business. CooCenter-S30’s satisfaction survey helps enterprises establish a better customer service feedback mechanism to help ensure that customers are receiving an excellent
level of service.

Why Invest on CooCentre-S30 IP PBX

Cost-saving
For the price of a single CooCenter-S30 unit, customers benefit from a fully-featured IP PBX system for daily business phone calls, plus an innovative call center system solution with built-in CRM functionality for telemarketing and customer care. This combined approach significantly reduces the cost that a small business would incur if they had to procure these solutions independently.

Easy to Install and Manage
Zycoo CooCenter-S30 IP PBX is extremely easy to install and manage, requiring no IT expertise. All features are ready to use out of the box, leading to a simple and trouble-free installation experience.

Secure Business Data
Zycoo CooCenter-S30 IP PBX is a host of security-related features help protect your business trade secrets. Recordings, call logs, local storage of customer data, VPN encrypted communications, PIN controlled outbound calling and different levels of system access control help ensure the security of your telecommunications and business affairs.